Epson POS (Chit) Printer

Source: _imported/Epson Printer Installation Guide.txt · Applies to: All Club Support POS workstations · Last reviewed: 2026-07

Purpose

Install and configure an Epson USB chit/order printer for use with Jonas POS, including driver setup and Jonas printer-style assignment.

Prerequisites

• Workstation on domain, logged into admin profile for driver install
• Jonas already installed and functional on the workstation
• Jonas CSupport account credentials
• Printer model number (e.g., TM-T88VI)
• Internet access to download drivers

Steps

Driver Installation (from Admin Profile)

1. Download the driver
2. Go to https://support.epson.net/setupnavi/
3. Search by printer model number (e.g., TM-T88VI)
4. Download the latest English version

5. [ ] Unzip the downloaded file

6. Run the installer

7. Launch the unzipped setup and choose Minimum (Standard) installation
8. When prompted to select a driver, pick the best match for the printer make
9. [ ] Name the printer Chit
10. [ ] Create a new USB port

11. [ ] Set as Default printer

12. Switch to Generic/Text-Only driver

13. Open Control Panel → Devices and Printers and verify the printer appears
14. Right-click the printer → Printer properties → Advanced tab
15. [ ] Select Generic / Text Only from the driver drop-down
16. If Generic / Text Only is not listed:
    1. Click New Driver… to open the Add Printer Driver Wizard
    2. Choose Windows Update to populate the driver list
    3. Select Generic manufacturer → Generic / Text Only
    4. Click Next and finish

17. [ ] Switch to the General tab → click Print Test Page to verify

18. Set default in every user profile

19. [ ] Log into each user profile (or have the user log in) and set Chit as the default printer — this does not carry over from the admin profile

Jonas POS Printer Configuration (from Jonas CSupport account)

1. Find the terminal ID
2. Log into Jonas on the POS workstation as CSupport

3. Note the terminal ID shown at the bottom-right of the Jonas window (beside date/time), or click the ? icon on the login screen

4. Open Workstation Setup

5. Navigate to Workstation Setup and enter the terminal ID
6. Select Point of Sale on the right side

7. Click Printer Styles

8. Assign the printer style

9. Two methods exist — choose based on the club's setup:

Method A — Shared printer style (one style for all POS terminals) - Select the shared style (usually named CHIT or similar) - Device must be set to DEFAULT (this auto-selects the Windows default printer) - Select the correct Device Driver for the printer model - [ ] Click Test to print a test chit

Method B — Per-terminal printer style (unique style per POS) - Select the printer style specific to this terminal ID - Click the printer icon beside the device name and pick the locally installed printer from the list - [ ] Click Test to print a test chit

Notes / Gotchas

• Do NOT select "USB Printer" — this appends *WINPRT*; to the device name. While it technically works for USB printers, it is only for specific circumstances and will cause issues in most club deployments.
• Do NOT select "POS Printer" — this option is reserved for printers used with online ordering or Mobile POS.
• Driver model mapping varies per printer. The Jonas Device Driver field must match the actual printer model (e.g., TM-T88VI). Refer to the Jonas supplement guide for driver-to-model mappings.
• Know the club's style strategy before configuring: some clubs use one shared "CHIT" style across all POS terminals; others use a unique printer style per terminal ID. Check an existing POS station if unsure.
• Generic / Text Only is required. The Epson driver alone will not produce correctly formatted Jonas chits.
• Admin → user default carry-over: Windows does not transfer the default printer setting from the admin profile to standard user profiles. You must set the default in each user's profile separately.